The 10 things United is doing to avoid another dust-up, drag-out passenger fiasco
SEATTLE (CNNMoney) — United Airlines really wants to avoid another customer service disaster. And make flying its airline better in the process. The airline said it is making 10 changes to prevent a repeat of what happened to Dr. David Dao, who was dragged from a flight because United needed extra seats for commuting crew members. Video of the April 9 incident quickly went viral. Dr. Dao suffered a concussion and two missing teeth. United had promised a review by […]...
Published By: Fox 17 - Thursday, 27 April, 2017
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